Extended Access Service

Patient Notice:

Allerton Road Medical Centre will close on the following Bank Holidays.
Monday 7 May 2018 - CLOSED.
Re-open at 8am on Tuesday 8th May 2018.

Monday 28 May 2018 - CLOSED.
Re-open at 8am on Tuesday 29 May 2018.

If you need medical care when the surgery is closed, please contact our Out of Hours Service CHUHSE on 02081850545.

Or NHS 111

Call 999 for life-threatening emergencies only.

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There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. The opening hours are 4pm - 8pm weekdays and 8am - 8pm weekends and Bank Holidays. Please refer to Extended Access page for more information.

Appointments

Routine appointments: These are appointments that can be booked up to 6 weeks in advance. Each appointment is 10 mins long and can be booked at any time of the working day. Please note that there is currently an average wait of 2 weeks for a routine appointment, please plan your appointment to allow for this waiting time.

Emergency appointments: These appointments are available on the day and are for emergencies that cannot wait until a routine appointment. To book an emergency appointment in the morning session you must call at 8:00am. To book an afternoon emergency appointment please call at 2:00pm. Please note that these appointments are not for the signing of forms, non-urgent referrals or repeat prescriptions.

Telephone Consultations: These are telephone call-back appointments with a Doctor. These appointments are very limited and so to book a telephone consultation please call at 8:00am.
 DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service
eConsult
You can consult our GPs online and you will get a response back from the GP by the end of the next working day.

If you can’t keep your appointment, no longer need it or want to rearrange it, please let us know as soon as possible, so that we can make your time slot available to other patient.