Extended Access Service

** Evening & Weekend Appointments - Extended Access**

In addition to the practice opening hours, patients in City & Hackney have access to GP, Practice Nurse, Pharmacist and Healthcare Assistant / blood clinic appointments from 6.30pm - 8.00pm Monday to Friday and to GP appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Extended Hours GP Access Service. These appointments are available at GP practices across City & Hackney. Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.

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Measles Outbreak Extra Clinics:

Please call surgery to book an appointment.

Or refer to the link below:

Measles Outbreak Childhood Immunisation Extra Clinic Information - Final.._

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DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

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Patient Participation Group

Have Your Say!

Would you like to have a say about the services provided at Allerton Road Medical Centre? The Patient Group would like to hear your views.

*** Next PPG Meeting: 25 July 2019 at 4pm ***

If you cannot attend, please email any suggestions to allertonroadmedicalcentre@nhs.net

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Patient Notice:

Allerton Road Medical Centre will be having a new door and disabled access panels installed on Friday 7th June, we have been advised that the installation will take the whole day. Therefore there will be limited access into the surgery We will offer a telephone triage system on this day, and if patients need to be seen following a telephone consultation they will be asked to attend the surgery by the GP. Patients can also do online consultations. Prescriptions will be sent electronically to patients nominated pharmacy. We thank you for your co-operation

Bereavement

At this difficult time, you may need some additional information and support to deal with the issues that you are facing.

You can download our Bereavement Information Sheet

The https://www.gov.uk/after-a-death website also provides a step by step guide about what you need to do next.

If the death occurs at home:

  1. Telephone the practice who can arrange for a visit to confirm that death has taken place
  2. Contact a funeral director
  3. Arrange to collect a doctor’s Medical Certificate of Death (usually from the practice)
  4. Take the letter to the Registrar’s Office – you can find the details for your local office at https://www.gov.uk/register-offices along with the deceased Medical Card and Birth Certificate if available
  5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who can then make the arrangements for the funeral with you.
  6. The Registrar will also issue a white notification certificate for the DSS. It is a good idea to get additional copies as these are official documents and so photocopies will not be accepted, and you may be asked to provide copies for other organisations e.g. pensions. There is a fee payable for each copy, but it will probably be useful for you to have extra copies to hand as you complete other paperwork.

If the death occurs in Hospital

  1. Contact a funeral director to let them know that their services will be required
  2. Collect the certificate from the hospital and then follow steps 3-6 as above.

Support Agencies

Crusehttps://www.cruse.org.uk/

Exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. Provides counselling and support and offers information, advice, education and training services.

National Association of Widows http://www.nawidows.org.uk/

A self-help organisation, run by widows, for widows, that offers comfort, friendship and a listening ear to widows and unmarried women who have lost a partner through bereavement.

Stillbirth and Neonatal Death Society (SANDS) https://www.sands.org.uk

A national charity, established by bereaved parents which aims to support anyone affected by the death of a baby. It works in partnership with health professionals to improve the quality of care and services offered to bereaved families and to promote research and changes in practice that could help to reduce the loss of babies’ lives