Extended Access Service

** Evening & Weekend Appointments - Extended Access**

In addition to the practice opening hours, patients in City & Hackney have access to GP, Practice Nurse, Pharmacist and Healthcare Assistant / blood clinic appointments from 6.30pm - 8.00pm Monday to Friday and to GP appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Extended Hours GP Access Service. These appointments are available at GP practices across City & Hackney. Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.

************************************
Measles Outbreak Extra Clinics:

Please call surgery to book an appointment.

Or refer to the link below:

Measles Outbreak Childhood Immunisation Extra Clinic Information - Final.._

*******************************************************************

DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

****************************************************************************************************

Patient Participation Group

Have Your Say!

Would you like to have a say about the services provided at Allerton Road Medical Centre? The Patient Group would like to hear your views.

*** Next PPG Meeting: 25 July 2019 at 4pm ***

If you cannot attend, please email any suggestions to allertonroadmedicalcentre@nhs.net

****************************************************************************************************

Patient Notice:

Allerton Road Medical Centre will be having a new door and disabled access panels installed on Friday 7th June, we have been advised that the installation will take the whole day. Therefore there will be limited access into the surgery We will offer a telephone triage system on this day, and if patients need to be seen following a telephone consultation they will be asked to attend the surgery by the GP. Patients can also do online consultations. Prescriptions will be sent electronically to patients nominated pharmacy. We thank you for your co-operation

NHS Friends and Family Test (FFT)

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Allerton Road Medical Centre

Friends and Family Test score 2017 

  April May
Patients recommend this practice.  90% 94%