Extended Access Service

** There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. The opening hours are 4pm - 8pm weekdays and 8am - 8pm weekends and Bank Holidays. Please refer to Extended Access page for more information. **

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Measles Outbreak Extra Clinics:

Please call surgery to book an appointment.

Or refer to the link below:

Measles Outbreak Childhood Immunisation Extra Clinic Information - Final.._

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DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

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Patient Notice:

Allerton Road Medical Centre will close on the following Bank Holidays.
Monday 6 May 2019 - CLOSED
Monday 27 May 2019 - CLOSED

If you need medical assistance whilst the surgery is closed please call the Out of Hours Service on 111

Call 999 for life-threatening emergencies.

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Patient Participation Group

Have Your Say!

Would you like to have a say about the services provided at Allerton Road Medical Centre? The Patient Group would like to hear your views.

*** Next PPG Meeting: 23 May 2019 at 4pm & 25 July 2019 at 4pm ***

If you cannot attend, please email any suggestions to allertonroadmedicalcentre@nhs.net

Opening hours

Our opening hours are:

  • Monday 8.00am – 6.30pm
  • Tuesday 8.00am – 6.30pm
  • Wednesday 8.00am – 6.30pm
  • Thursday 8.00am – 6.30pm
  • Friday 8.00am – 6.30pm

Please note that Allerton Road Medical Centre is closed at weekends and on Bank Holidays.

We offer early morning appointments (7:30am – 8:00am) and evening appointments (6:30pm to 7:00pm). Please ask at reception for more information.

Out of Hours Cover

If you need medical care when the surgery is closed, please call NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

 

Primary Care GP Extended Access Centres

There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients.

Urgent and routine appointments with a GP, either same day or in advance are available at any one of our five primary care GP practices, making it much easier to get the care you need at a location that is convenient for you.

Who can access the service?
Patients registered with a City and Hackney GP practice can book an appointment at the service through their GP practice. These appointments are not suitable for all types of problems. (NB This is not a walk-in service)

What are the opening times?

The opening hours are 4pm – 8pm weekdays and 8am – 8pm weekends and Bank Holidays.

How do I book an appointment?
For now you book an appointment by contacting your own GP practice however, direct booking is in the pipeline.

Extra evening and weekend appointments available at:
  Monday-Friday

4pm-8pm

Saturday

8am-8pm

Sunday & Bank Holidays

8am-8pm

Nightingale Practice

10 Kenninghall Road

London E5 8BY

 

 

 

 

The Hoxton Surgery

12 Rushton Street

Hoxton N1 5DR

 

 

 

 

Richmond Road Medical Centre

136 Richmond Road

London E8 3HN

 

 

 

The Neaman Practice

15 Half Moon Court

London EC1A 7HF

 

 

 

 

Stamford Hill Group Practice

2 Egerton Road

London N16 6UA

 

 

 

 

What can I expect at a consultation with a GP?
One of the added benefits of the primary care extended access service is that the GP will have access to view your medical record during your visit to the primary care access centre. Having access to view your medical record means that the clinician will have a greater understanding of your medical history and health needs and can then choose the treatment that is right for you. The clinician will ask you for your consent before accessing your medical record.

Using this service will not affect your registration at your usual GP practice.

Who will have access to my medical record?
Once you have consented, only authorised staff within the service will have access to view your medical record. Clinicians can only review your medical record if you have given your expressed consent. If you do not consent then the GP will not be able to continue the consultation. Your medical information will be treated with the strictest of confidentiality.  All City and Hackney GP practices have agreed to sign up to a data sharing agreement which sets out what information will be shared, how and when.

What if I don’t want my medical records to be shared?
If you don’t want your medical records to be viewed then you will need to tell the receptionist or GP at your own practice when they are booking the appointment. They will then offer you an appointment at your own GP practice.

Your views and feedback about the primary care extended access service.
At the end of the consultation with the GP you will be asked to complete a patient experience survey. Your views and feedback are important and will help us to make improvements.

Tests and referrals

The GP’s in these centres will send any requests for tests and referrals back to your own GP practice to action – in a small number of cases your own GP practice might recommend a different management plan to the extended access GP.

 

Allerton Road Medical Centre will close on the following Bank Holidays.

FRIDAY 19 APRIL 2019 (GOOD FRIDAY) – CLOSED

Monday 22 APRIL 2019 (EASTER MONDAY) – CLOSED

Monday 6 MAY 2019 – CLOSED

Monday 27 MAY 2019 – CLOSED

Monday 26 August 2019 – CLOSED

If you need medical assistance whilst the surgery is closed please call the Out of Hours Service on 111

                       Or

Call 999 for life-threatening emergencies.