Extended Access Service

** There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. The opening hours are 4pm - 8pm weekdays and 8am - 8pm weekends and Bank Holidays. Please refer to Extended Access page for more information. **

************************************
Measles Outbreak Extra Clinics:

Please call surgery to book an appointment.

Or refer to the link below:

Measles Outbreak Childhood Immunisation Extra Clinic Information - Final.._

*******************************************************************

DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

****************************************************************************************************

** Your views can help improve local GP and health services **

Some patients registered at this GP practice will soon be invited to take part in a national survey about their experiences of local NHS services. It covers issues that concern patients, such as access to care and satisfaction with treatment. If you receive a questionnaire, please help NHS England by filling it in as soon as possible. It is really important that we hear your views, even if you have received a questionnaire like this before. Your response will help us to improve GP practices and other local NHS services so they better meet your needs. Visit : www.gp-patient.co.uk

****************************************************************************************************

Have Your Say! If you’d like to have a say about the services provided at Allerton Road Medical Centre please come to our Patient Participation Group. Please contact reception on 020 8802 2882 for the date of our next meeting. ***** Next PPG :Monday 28/1/2019 at 5pm ******

Repeat prescriptions

We are no longer able to accept prescription requests via email.

Electronic Prescribing Service (EPS)

Our Practice participates in the electronic prescribing service. This is a service which means that once you have requested your repeat prescription, you can go straigh to the pharmacy to pick it up! This means that you will not have to come to the surgery twice( once to request the repeat prescription and once to collect the prescription), you can nominate the pharmacy of your choice to collect your medication from and you will not have to wait at the pharmacy while they process your paper prescription. For more information about Electronic prescribing, please speak to a member of staff or your pharmacist.

Repeat Prescription Requests

You can request repeat prescriptions from us online via Patient Access. If you do not have a Patient Access account, please visit the practice to request your login details (you will need two forms of ID).

https://app.patientaccess.com/login

Please allow 48hrs before collecting your prescription from reception.

There may be occasions when the doctors will need to see you before issuing a repeat prescription. We can only process repeat prescriptions, not requests for new medications. If you do require a new medication you will need to book an appointment or speak to one of our doctors on the telephone.