Extended Access Service

** Evening & Weekend Appointments - Extended Access**

In addition to the practice opening hours, patients in City & Hackney have access to GP, Practice Nurse, Pharmacist and Healthcare Assistant / blood clinic appointments from 6.30pm - 8.00pm Monday to Friday and to GP appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Extended Hours GP Access Service. These appointments are available at GP practices across City & Hackney. Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.

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Measles Outbreak Extra Clinics:

Please call surgery to book an appointment.

Or refer to the link below:

Measles Outbreak Childhood Immunisation Extra Clinic Information - Final.._

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DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

  1. Phone the surgery and explain to reception that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will ring you back within 2 hours
  4. The Duty Doctor will decide with you what you need, which could be:
  • Advice over the phone
  • An appointment at the surgery
  • A home visit if you are really not well
  • A referral to another service

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Patient Participation Group

Have Your Say!

Would you like to have a say about the services provided at Allerton Road Medical Centre? The Patient Group would like to hear your views.

*** Next PPG Meeting: 25 July 2019 at 4pm ***

If you cannot attend, please email any suggestions to allertonroadmedicalcentre@nhs.net

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Patient Notice:

Allerton Road Medical Centre will be having a new door and disabled access panels installed on Friday 7th June, we have been advised that the installation will take the whole day. Therefore there will be limited access into the surgery We will offer a telephone triage system on this day, and if patients need to be seen following a telephone consultation they will be asked to attend the surgery by the GP. Patients can also do online consultations. Prescriptions will be sent electronically to patients nominated pharmacy. We thank you for your co-operation

Test results

Please allow 2 weeks for routine blood test results to be sent back to the surgery. If you would like to know whether your blood test results are back, please call us between 12:00pm and 4:00pm when a receptionist will be able to check your records and let you know. For your safety receptionists have been instructed not to give your results to you over the phone, results will be given face to face during a routine appointment with your Doctor. If there is an abnormality in your results, the receptionist will be able to tell you what action is needed according to a note the Doctor has left on your records, e.g. book an appointment to see the Doctor or repeat the blood test or slightly pout of range but no action needed.

Cervical Smears – Everyone who has a smear carried out at the surgery will receive their results by letter either from the cervical screening department within 2 weeks of the test. This will tell you the result and any follow-up arrangements. If you have not heard after four weeks please ring in after midday and we will chase the results for you.

Pregnancy tests – the doctor or nurse will make arrangements with you for these results.

Other investigations – these will be given personally, by the doctor or the nurse, at a follow-up appointment.